The Marine Retailers Association of the Americas announces that Pocket Yacht Company of Maryland has earned Certification as a Five Star Marine Industry Certified Dealership. Pocket Yacht Company has gained a certificate of completion and recognition as a Certified Dealer through the MRAA’s Certification program.
To gain Certification, the dealership devoted itself to maintaining the strict requirements of the program by displaying outstanding dedication to delivering a superior boating experience for its customers. Ultimately, Pocket Yacht Company has committed itself to enhancing process improvements, employee and customer satisfaction, profitability, and dealership progress.
“Becoming a Marine Industry Certified Dealership is a huge accomplishment for everyone on our team,” said Mark Schulstad, Owner and Managing Director of the Pocket Yacht Company. “Our goal has always been to transfer our passion for boating on to our customers, to create for them a pleasurable experience, from the original purchase of their boat and on through its lifespan.”
The Pocket Yacht Company was started in 2011 by the father and son team of Mark and Tony Schulstad, who have more than 60 years in the marine industry. Pocket Yacht Company is at the forefront of the pocket yacht revolution and lifestyle. The family-owned and operated dealer was the first Cutwater Boat dealer in the world. They also sell Ranger Tugs, another Fluid Motion product, of which it is the world’s largest dealer. The Pocket Yacht Company offers its boating community full sales, service, parts and accessories, and boat ownership support through its boating events and its online learning hub.
“Deserving of this honor, Pocket Yacht Company has displayed an authentic effort to improve and create a topnotch experience for its customers,” said Liz Keener, Certification Manager, MRAA. “The dealership has shown the dedication and commitment to excellence reserved for industry leaders.”
About Pocket Yacht Company
Founded in 2011, Pocket Yacht Company, with three dealership locations (Maryland, North Carolina, and Florida) and a service center in Maryland, serves recreational boaters in the Mid-Atlantic. They offer Factory Direct Pricing on two sought-after brands on the market: Ranger Tugs and Cutwater Boats, as well as full parts, accessories, and service support. For more information, call (888) 519-9120; www.pocketyacht.com
About the Marine Industry Certified Dealer Program
The Marine Retailers Association of the Americas’ Marine Industry Certified Dealership Program covers a broad range of requirements designed to cultivate a high level of customer satisfaction through communication, appearance, and quality, enhance the customer experience by implementing processes for overall dealership functionality and establish organizational procedures to ensure smooth operations and happy customers. To learn more about Certification, visit www.MRAA.com/certification.